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Genesys Partner Directory
Partner Profile - Aria Solutions
 Web Site: http://www.ariasolutions.com/
Corporate Headquarters: Suite 340, 525 - 28th Street SE Calgary, AB T2A 6W9 Canada Contact Us Partner Tier: Strategic Partner Type: Independent Software Vendors (ISVs), System Integrators (SIs), Value Added Reseller (VAR), OEM (Inbound) Partner Awards: 2008 - North America Customer Excellence Award 2007 - North America Up and Coming Partner of the Year 2006 - North America Developer Partner of the Year Partner Documents & Other Resources: Gold Partner Fact Sheet Gold Audit Details Partnership Brochure
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About Aria Solutions Aria Solutions provides turnkey solutions for contact centers based on the entire suite of Genesys products.We have completed over 500 projects for firms in the United States, Canada and many other regions of the world.Our expertise spans many industries such as banking, insurance, telecom, cable, manufacturing, hi-tech, education, retail and government.The company was founded in 1996 and employs over 50 people. Genesys Relationship Aria has been a partner of Genesys since 1996.We are a Genesys Gold Certified Suite Partner and our relationship includes being a reseller, systems integrator, ISV and OEM software provider to Genesys.Our customers tell us that we have one of the strongest and largest technical teams in the industry for implementing and supporting Genesys software. Company Specialization Aria Solutions provides expert business consulting, technical and 24/7 maintenance and support services for the full suite of Genesys software.We also develop software which enhances Genesys, such as an agent desktop tool bar which minimizes the usage of desktop real estate.Our team has developed a CME object editor which provides an easy to use facility for making updates. Americas Genesys Certified Professionals 9 - GCP v7 (System Consultant, Inbound Voice) 6 - GCP v7 (Developer, Inbound Voice Routing) 2 - GCP v7 (System Consultant GVP Enterprise Edition) 1 - GCP v7 (CVP 2008) 2 - GCP v7 (System Consultant, Workforce Management) (Note: Only certifications gained in the last 3 years are included in the listing) |
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