The World's №1
Contact Center Software
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In 2007 Genesys recognized the top partners in each region for their 2006 performance - this page lists those winners. More detail on the awards achieved can be found by clicking through to the partner's profile.
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Accenture
Accenture is a global management consulting, technology services and outsourcing company, with net revenues of US $19.70 billion for the fiscal year ended Aug. 31, 2007. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. from strategic planning to day-to-day operations.
Accenture can mobilize the right people, skills and technologies to help clients improve their performance - utilizing deep industry and business process expertise, broad global resources and a proven track record,
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Anew e-Business Distribution (AED)
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Aria Solutions
Aria Solutions is a privately held company headquartered in Calgary, Alberta, with more than 40 employees. Aria’s AdVantage Solution includes a wide array of offerings designed to provide maximum value for their customers, including advisory services, software products, technical services, maintenance and support services. They have a strong track record of delivering projects on time and on budgets with a proven implementation methodology that balances rapid delivery with quality.
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AT&T
AT&T Inc. is the largest communications holding company in the United States and worldwide, by revenue. Operating globally under the AT&T brand, AT&T is recognized as the leading worldwide provider of IP-based communications services to businesses and the leading U.S. provider of wireless, high speed Internet access, local and long distance voice, and directory publishing and advertising services.
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Nuance (Viecore)
Nuance is the leading provider of speech and imaging solutions for businesses and consumers around the world. Our technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents.
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Qwest
Qwest Web Contact Center (QWCC) is an interactive voice response (IVR) and voice recognition solution for both inbound and outbound applications. It works as a standalone application or integrates with your Web, computer telephony integration (CTI) platforms and database information. QWCC provides the reliability and scale you expect from a network-based solution - with the control and flexibility of a premises-based implementation. QWCC is the largest Genesys Voice Platform in production with over 12,000 virtual ports and hundreds of customers.
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Verizon
Verizon operates the most reliable wireless network in the U.S., an extensive global Internet backbone network and an advanced broadband network. We’ve invested more than $17 billion in network technologies in 2006.
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Voxify
Voxify enables contact centers to offer self-service for customer phone calls. Voxify Automated Agents are speech applications that offer the lowest risk to deployment and a rapid return on investment. Built from industry-specific templates and patented conversational models, Voxify Automated Agents allow callers to speak naturally – resulting in the best customer service. Voxify offers managed service for both hosted & premise-based deployments.
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Accenture
Accenture is a global management consulting, technology services and outsourcing company, with net revenues of US $19.70 billion for the fiscal year ended Aug. 31, 2007. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. from strategic planning to day-to-day operations.
Accenture can mobilize the right people, skills and technologies to help clients improve their performance - utilizing deep industry and business process expertise, broad global resources and a proven track record,
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BT
BT is one of the world's leading providers of communications solutions and services operating in 170 countries. Our principal activities include networked IT services, local, national and international telecommunications services, and higher-value broadband and internet products and services. BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale.
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Intelleca
Intelleca formed in 1998 as an IT and Telecoms Solutions provider. Intelleca’s aim is to be relevant and differentiated in all spheres of business in which we are active.
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NCR
At NCR, we help our customers transform transactions into relationships and use information more effectively and dynamically to make smarter business decisions faster. We’ve been doing this since the very beginnings of the company in 1884. While our technology may have evolved from the world’s first cash registers to the retail systems, ATMs and IT services of today, NCR’s central mission.
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NextiraOne
Headquartered in Paris and with a direct sales and service presence in 17 European countries, NextiraOneis the Europe’s leading expert in communications services. NextiraOne works closely with their customers to create innovative solutions that go beyond technology to deliver measurable business value. They provide best-in-class technologies from leading partners including Alcatel-Lucent and Genesys.
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Orange
Orange is the key brand of France Telecom, one of the world's leading telecommunications operators.
France Telecom serves more than 170 million customers in five continents as of December 31, 2007, of which two thirds are Orange customers. The group had consolidated sales of 52.9 billion euros in 2007. As of December 31, 2007 the group had 109.7 million mobile customers and 11.7 million broadband internet (ADSL) customers.
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Accenture
Accenture is a global management consulting, technology services and outsourcing company, with net revenues of US $19.70 billion for the fiscal year ended Aug. 31, 2007. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. from strategic planning to day-to-day operations.
Accenture can mobilize the right people, skills and technologies to help clients improve their performance - utilizing deep industry and business process expertise, broad global resources and a proven track record,
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Dimension Data Australia
Dimension Data applies its expertise in networking, security, operating environments, storage and contact centre technologies and its unique skills in consulting, integration and managed services to create customised client solutions. Our rich history in networking has placed us at the forefront in helping clients simplify and consolidate their IT infrastructures through Internet Protocol (IP) convergence.
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eSoon International Inc.
eSOON is the number one contact center solution provider in Greater China with more than 350 enterprise customers served by 270 employees located in 14 regional offices, and has achieved a solid annual business growth rate of 40%. Outside China, eSOON operates in Europe via our Rotterdam, Netherlands office, and we plan to set up offices in North America, Japan, and other Asia Pacific countries over the next twelve months.
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Soluvis (Kios)
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