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AT&T
AT&T Inc. is the largest communications holding company in the United States and worldwide, by revenue. Operating globally under the AT&T brand, AT&T is recognized as the leading worldwide provider of IP-based communications services to businesses and the leading U.S. provider of wireless, high speed Internet access, local and long distance voice, and directory publishing and advertising services.
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EchoPass
Echopass Corporation provides advanced IP-based call and contact center solutions as a service for mid-to-large enterprises and government agencies through its unique EchoSystem service integration platform. Only Echopass delivers the promise of on-demand, always on, guaranteed, and end-to-end solutions that are both affordable and fully integrated with client's existing customer contact applications and voice or data technologies.
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EDS
EDS provides a broad portfolio of business and technology solutions to help its clients worldwide improve their business performance. Our core portfolio comprises information-technology, applications and business process services, as well as information-technology transformation services.
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First Data
First Data is a company like no other. You probably do business with First Data every day without even realizing it. In fact, each time you use your debit or credit card, visit an ATM, buy a gift card or write a check, there’s a good chance we’re behind the scenes, making it possible.
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Qwest
Qwest Web Contact Center (QWCC) is an interactive voice response (IVR) and voice recognition solution for both inbound and outbound applications. It works as a standalone application or integrates with your Web, computer telephony integration (CTI) platforms and database information. QWCC provides the reliability and scale you expect from a network-based solution - with the control and flexibility of a premises-based implementation. QWCC is the largest Genesys Voice Platform in production with over 12,000 virtual ports and hundreds of customers.
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Soleo Communications
Soleo Communications Inc. is a privately-held systems integration company dedicated to Directory & Operator Services. It was started with one simple idea - help Operator Service Providers realize the full potential of new technologies. Today, Soleo continues to deliver on that idea, through innovative standard-based approaches to help simplify Operator Service networks.
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TuVox
TuVox speech applications deliver world-class customer service through the phone channel and achieve the highest levels of caller adoption.
TuVox Perfect Router a conversational call routing application, determines caller intent and routes the call to the appropriate self-service application or agent.
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Verizon
Verizon operates the most reliable wireless network in the U.S., an extensive global Internet backbone network and an advanced broadband network. We’ve invested more than $17 billion in network technologies in 2006.
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Voxify
Voxify enables contact centers to offer self-service for customer phone calls. Voxify Automated Agents are speech applications that offer the lowest risk to deployment and a rapid return on investment. Built from industry-specific templates and patented conversational models, Voxify Automated Agents allow callers to speak naturally – resulting in the best customer service. Voxify offers managed service for both hosted & premise-based deployments.
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West Corporation
Headquartered in Omaha, Nebraska, West processes billions of minutes in voice-related transactions every year and we employ approximately 37,000 people, located throughout North America, Europe and Asia. And while our own client base is expansive, our focus is singular.
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XO Interactive
Processing over 4-billion self-service minutes annually, XO's clients trust the distinctive relationship between Genesys & XO Interactive to perform. XO is a leader in integrated inbound/outbound voice automation; recognizing early on the value of proactive communications to increase long-term revenue and reduce the costs of customer care.
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BT
BT is one of the world's leading providers of communications solutions and services operating in 170 countries. Our principal activities include networked IT services, local, national and international telecommunications services, and higher-value broadband and internet products and services. BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale.
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Cable & Wireless (Energis)
Cable&Wireless Europe, Asia and US is one of the world's leading international communications organisations, providing enterprise and carrier solutions to the largest users of telecoms services around the world.
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Deutsche Telekom (DT)
As one of the world's leading telecommunications and information technology service providers, Deutsche Telekom AG is setting international standards.
Deutsche Telekom offers millions of private and corporate customers all over the world the entire spectrum of modern information technology and telecommunications services – whether fixed-network, wireless and broadband or complex IT and telecommunications (ICT) solutions for business customers.
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Fiducia IT AG
The FIDUCIA Group, headquartered in Karlsruhe is one of the ten leading IT vendors for financial service providers in Germany and IT-Competence Center and the largest IT service providers in the cooperative's financial network.
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Global Speech Networks
Global Speech Networks has a broad range of hosted telecommunications solutions ranging from standalone IVR and Speech Recognition products through to a fully hosted on demand Contact Centre. We have an extensive range of pre-built or 'ready to go' solutions which significantly reduces the time and cost to deliver state of the art communications solutions.
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Reliance
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SmartSpeak
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Telstra Business Systems
Telstra Business Systems was born out of the Ericsson company. The Ericsson Enterprise Division was established as a wholly owned subsidiary under Ericsson Corporation before being sold to Apax Partners, a major financing group in the United Kingdom. Apax then changed the name to Damovo which commenced operations in September 2001.
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VeCommerce
VeCommerce is a global leader in voice self-service, speaker verification and Natural Language Speech Recognition (NLSR) solutions. We have been industry pioneers since 1997, and today are recognised as a market leader for improving business outcomes in every field where automatic voice recognition can be deployed.
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