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Genesys products run in complex environments and are usually integrated with many other applications in a customer site. Genesys wants to encourage an ecosystem of partners with tested integrations to improve quality and available choice. Gvalidated partners have built an integration between their application and part of the Genesys suite using accepted industry standards and recommended Genesys methodologies (e.g. SDK). The Gvalidated applications have been tested by Genesys to ensure the integration performs as expected. This testing is specific to versions, platform and other limitations outlined in the documetation in each partner's profile. The following list details partners who have achieved Gvalidated status.
For more information on Gvalidated, please go to: http://www.genesyslab.com/partners.
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Loquendo
With over 30 years cutting-edge R&D experience, global speech technology leader Loquendo provides all the solutions required for creating the ultimate speech-enabled applications.
The challenge of meeting the needs of a rapidly changing market requires great flexibility.
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Sangoma Technologies (formerly Paraxip Technologies)
Paraxip develops and markets connectivity products that empower the rapid and cost effective deployment of IP Telephony in the contact center and in the enterprise. Paraxip's flagship software product, NetBorder, leverages standard computing platforms to provide smart connectivity to sophisticated telephony applications. The patent-pending NetBorder architecture reduces deployment costs and allows IP Telephony solutions in the enterprise to seamlessly extend their reach to numerous external devices and networks.
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Verint Systems
Verint® Witness Actionable Solutions™ is the leader in analytics-driven workforce optimization. Its solutions are designed to help organizations capture customer intelligence, uncover business trends and optimize customer experiences. From contact centers to remote office, branch and back-office operations, its next-generation Impact 360® Workforce Optimization suite is the industry’s most unified solution set – featuring quality monitoring/recording, workforce management, speech and data analytics, customer surveys, performance management and eLearning. Impact 360 helps improve the customer service delivery network, powering the right decisions to help ensure service excellence and transform organizations into customer-centric enterprises.
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