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Genesys products run in complex environments and are usually integrated with many other applications in a customer site. Genesys wants to encourage an ecosystem of partners with tested integrations to improve quality and available choice. Gvalidated partners have built an integration between their application and part of the Genesys suite using accepted industry standards and recommended Genesys methodologies (e.g. SDK). The Gvalidated applications have been tested by Genesys to ensure the integration performs as expected. This testing is specific to versions, platform and other limitations outlined in the documetation in each partner's profile. The following list details partners who have achieved Gvalidated status.
For more information on Gvalidated, please go to: http://www.genesyslab.com/partners.
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Fluency Voice
The pressure to provide better customer service while keeping costs down presents a colossal challenge to customer service managers. Consumers demand a speedy, satisfactory response and expect to be able to choose the medium of communication.
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Verint Systems
Verint is a top 30 US enterprise software company that helps organizations make sense of the vast information they collect as part of their daily operations. Our solutions automatically analyze huge volumes of data -- images captured by thousands of cameras, trends buried in millions of calls, threats hidden in billions of interactions -- to pinpoint what government and industry need to know to achieve their objectives.
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Loquendo
With over 30 years cutting-edge R&D experience, global speech technology leader Loquendo provides all the solutions required for creating the ultimate speech-enabled applications.
The challenge of meeting the needs of a rapidly changing market requires great flexibility.
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