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As a customer, Genesys knows that quality matters when choosing a partner for a software implementation. To help customers choose a partner to deliver that quality, Genesys introduced the Gold Partner Certification. Partners displaying a Gold Certification logo have been audited to ensure that they have a track record of consistent delivery, repeatable practices, satisfied customers, and Genesys training. We are proud to list our Gold Certified partners.
For more information on Gold certification, please go to: http://www.genesyslab.com/partners.
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Aria Solutions
Aria Solutions provides turnkey solutions for contact centers based on the entire suite of Genesys products.We have completed over 500 projects for firms in the United States, Canada and many other regions of the world.Our expertise spans many industries such as banking, insurance, telecom, cable, manufacturing, hi-tech, education, retail and government.The company was founded in 1996 and employs over 50 people.
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Nuance (Viecore)
Nuance is the leading provider of speech and imaging solutions for businesses and consumers around the world. Our technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents.
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Verizon
Verizon is the global communications, IT and security solutions partner to business and government with the world’s most connected IP network. Verizon operates the most reliable wireless network in the U.S., an extensive global Internet backbone network and an advanced broadband network.
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NextiraOne
Headquartered in Paris and with a direct sales and service presence in 17 European countries, NextiraOneis the Europe’s leading expert in communications services. NextiraOne works closely with their customers to create innovative solutions that go beyond technology to deliver measurable business value. They provide best-in-class technologies from leading partners including Alcatel-Lucent and Genesys.
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TeliaSonera
TeliaSonera offers your company the complete Genesys experience. We are the first Genesys Gold Suite Certified Partner in the Nordic countries and we can assist your company with all your Genesys needs. We have more than 15 years of experience implementing Genesys solutions for a wide variety of customers, both large and small. TeliaSonera also offers state-of-the-art developed software that enhances the Genesys Suite experience, such as the Agent Interaction Suite, a fully powered agent desktop system that combines an incredible ease of use for the agents with the latest in web application technology.
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Dimension Data Australia
Dimension Data applies its expertise in networking, security, operating environments, storage and contact centre technologies and its unique skills in consulting, integration and managed services to create customised client solutions. Our rich history in networking has placed us at the forefront in helping clients simplify and consolidate their IT infrastructures through Internet Protocol (IP) convergence.
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